Privacy Policy
Last updated: 12 July 2026
DiariesBook respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it and the rights available to you.
1. Who we are
DiariesBook is an online private diary and digital journaling platform available at:
For privacy questions, contact: support@diariesbook.com
2. Information we collect
We may collect the following information:
- Your username and email address.
- Your encrypted account password.
- Your profile image.
- Your diary entries, titles, moods, photographs and videos.
- Your account membership and subscription status.
- Technical information such as IP address, browser type and device information.
- Messages or enquiries you send to our support service.
3. Diary entries and private content
Your diary entries and uploaded memories are intended to remain private to your account. We do not sell your diary content or use it for advertising.
Authorised access may only occur where reasonably necessary to maintain the service, investigate security problems, comply with legal obligations or respond to a valid lawful request.
4. How we use your information
We use your information to:
- Create and manage your DiariesBook account.
- Authenticate you when you log in.
- Store and display your diary entries and uploaded memories.
- Provide free and Premium membership features.
- Process and manage subscriptions.
- Send account, verification, security and password-reset emails.
- Respond to customer-support enquiries.
- Maintain security and prevent fraud or misuse.
- Comply with legal and regulatory obligations.
5. Our lawful bases
Depending on the circumstances, we process personal information because it is necessary to provide our service and fulfil our agreement with you, because we have a legitimate interest in operating and securing DiariesBook, because you have given consent, or because we must comply with a legal obligation.
6. Payments and Stripe
Subscription payments are processed securely by Stripe. DiariesBook does not store your complete card number or card security code.
Stripe may process payment details, billing information, transaction information and fraud-prevention information under its own privacy terms.
7. Cookies and sessions
DiariesBook uses essential cookies and session technology to keep users logged in, maintain account security and remember necessary preferences.
Additional information about cookies will be available in our Cookie Policy.
8. Who we may share information with
We may share limited personal information with trusted service providers where necessary to operate DiariesBook, including:
- Stripe for payment and subscription processing.
- Our website-hosting and database provider.
- Email-delivery providers.
- Technical and security service providers.
- Authorities where disclosure is legally required.
We do not sell your personal information.
9. How long we keep information
We retain account information while your account remains active and for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes and prevent fraud.
Where an account is closed, personal data and diary content may be deleted after any applicable retention or grace period, unless we are legally required to retain certain information.
10. How we protect information
We use reasonable technical and organisational measures to protect personal information. These include encrypted password storage, authenticated user sessions, restricted database access and secure HTTPS connections.
No internet service can guarantee complete security. Users are also responsible for keeping their password confidential and protecting access to their devices.
11. Your data-protection rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of your information.
- Request restriction of certain processing.
- Object to certain uses of your information.
- Request a portable copy of certain information.
- Withdraw consent where processing relies on consent.
To exercise a privacy right, email: support@diariesbook.com
12. Children
DiariesBook is not intended for children under the minimum age required to independently consent to an online service under applicable law. We do not knowingly collect personal information from children where appropriate consent has not been obtained.
13. International services
Some service providers may process information outside the United Kingdom. Where this occurs, appropriate safeguards should be used as required by applicable data-protection law.
14. Complaints
Please contact us first if you have concerns about how your information is used.
You may also have the right to complain to the UK Information Commissioner's Office.
15. Changes to this policy
We may update this Privacy Policy when our services, business practices or legal obligations change. The updated date will be displayed at the top of this page.
16. Contact us
Email: support@diariesbook.com
Website: https://diariesbook.com